My edger broke down and I couldnt find anyone to help me without paying a huge fee just to diagnose the problem. So I called Jeff (VSI), although I didn't purchase the edger from VSI, he gave me instructions to determine the problem over the phone. His technician even e-mailed me diagrams of the machine to help me navigate the internal structures of the edger. If VSI gave me that type of customer service before I became a customer, I just imagined it would only get better after becoming a customer. Needless to say I purchased my newest edger from VSI and the customer service continues to be outstanding.
Thank You,
Espinosa-Naime Vision Center
Eddy Naime O.D.